Vivatar — a companion for life
Interview with a digital guardian angel
Reading time: 10 minutes
What can the personal safety app Vivatar app do, and how does it make users’ lives safer? We asked the digital guardian angel to tell us in its own words.
Vivatar, how do you make my life safer?
I’m a kind of digital guardian angel, keeping an eye on you and making sure you don’t feel alone. With me, your friends can accompany you virtually — wherever you go. At night, for instance, when you’re on your way home by yourself. I have a chat function, and transmit your location via GPS, so you stay in constant contact with your companion. This makes you and your loved ones at home feel safer, secure in the knowledge that, if there’s an emergency, they’ll know exactly where you are.
What happens if I get into a difficult situation?
Let’s say I’m helping a friend keep an eye on you. If you find yourself in a situation in which you feel uneasy, you can activate a two-minute “danger countdown.” If you haven’t deactivated the countdown by the time the two minutes are up, your smartphone will automatically call your companion. That way, they can hear what’s happening around you and take action if they hear something out of the ordinary. With my premium service, you can also create an e-health card containing information such as your blood type, medical history, and people to contact, and in critical situations you can contact the Bosch emergency service (BES). BES is there to help around the clock. It can notify rescue services or your contact person and, thanks to the locator function, give them your coordinates. Or it can guide you to the nearest taxi stand or pharmacy.
What’s so special about you? After all, I can simply call 112 in an emergency.
In an accident situation, you often have no idea exactly where you are. But because I transmit your location and the data on your e-health card, your friends and the emergency service are fully informed and can provide you with pinpointed help. True, WhatsApp also lets you send your location, but only fixed points at certain times. Another advantage is that BES isn’t only there to help you only in emergencies, but also in cases when you simply feel uneasy or need some other kind of assistance.
How secure is my data?
We take data privacy very seriously. The digital companion function transmits your location via GPS only while it’s in use; the transmission ends as soon as you stop using it. What’s more, your data is stored in the Bosch Cloud. We don’t share it with other companies. In this way, we can guarantee that only Bosch associates have access to your information. This is something that sets us apart from competing providers, such as the insurance company Axa and its Wayguard app, where the data is stored with the insurance provider.
What do I need in order to use your companion services?
If you want your friends to be able to digitally accompany you, you need a working internet connection on your phone or any other mobile device. When GPS reception and the data connection are poor, the signal can become weaker and in a worst-case scenario even cut out altogether. Contacting BES is a different story; that requires just cellular reception, and in an emergency you can also send your data by text message.
Vivatar is a digital guardian angel that connects family and friends with people who are out on their own. GPS and a chat function mean that these digital companions know the person’s exact whereabouts. If necessary, help can be sent rapidly.